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FAQ

Frequently Asked Questions? We've Got Answers!

Questions around the best basketball machine, The Gun? We have answers for you! Get top results when you train with The Gun Basketball Machine.

What is a basketball shooting machine?

A basketball shooting machine is used for dramatically improving your ball players shot. The basketball shooting machine will act as an automatic rebounder, instantly rebounding a made or missed shot and giving a direct return pass for another shot.

What is the price of each model?

The pricing on the gun varies depending on features and add-ons. Give us a call at 800-294-4654 or email [email protected] for more info.

What are the dimensions of The Gun?

Each model of The Gun is 78” tall, 28” wide and 52” long and 358 pounds. They will fit through any standard sized doorway.

What is the warranty of The Gun?

All brand-new and reconditioned basketball shooting machines come with a 5-year warranty on all parts and a 1 year warranty on the netting.

Can The Gun be used outdoors?

Yes, all models work great outdoors! Just make sure to store the machine out of the elements when not in use (garage, shed, etc.). The Gun is not waterproof.

Does The Gun come assembled?

Yes, every machine comes 100% assembled and ready to use. Once the customer receives the machine, they can begin shooting within minutes!

Do you offer financing for The Gun?

We have financing available to accredited schools with administrator signatures on our Shoot-A-Way Financing Agreement. We also offer financing to individuals through our Home Use financing partner, Enhancify. For more questions, please contact our sales team at 800-294-4654 or email [email protected] for more info

How long does it take to receive The Gun?

All of The Gun models generally take 2-3 weeks to deliver and ship.

Does it cost extra to customize the colors?

No, there is no extra cost to customize your machine’s colors. This feature is included in the price of the gun.

Can I add my logo to my Gun?

Yes, you can add any logo you would like by sending a high-resolution image to your sales rep. Shoot-A-Way does not provide any logo design services.

Can I trade-in my old Gun and upgrade to a new model?

Absolutely! Give us a call at 800-294-4654 or email  [email protected] for more info. We are offering a trade-in credit so contact us today!

What are the basketball machine features?

The Gun is equipped with all the tools you need to become a better shooter. Spot to spot programming that will allow you to get a lot of shots up from anywhere on the court. An adjustable net system with a 22” range of adjustment to teach optimum arch. Stat tracking and data analytics that will drive improvement over time!

How much is a basketball rebounding machine?

Pricing varies from based on model, give us a call at 800-294-4654 to learn more!

Is a shooting machine worth it?

Repetition is the foundation of a great shooter. If you strive to be a great shooter or coach great shooters, then yes. It is worth it. Check out this testimonial to see what impact a Gun can have on a program – https://www.shootaway.com/fowler-high-school-coach-nate-goerge/

How many shots can I take with a basketball machine?

Completely up to you based on your goals. Quicker tempo can get you up to 1,800 shots in an hour. Or you can go at a slower pace, depending on what shot type and mechanics you are working.

How many shots should a basketball player shoot a day?

500 to 1,000 shots a day would be ideal!

What is the best arc for a basketball shot?

45 degrees is the ideal arch for your shot.

What are the best basketball shooting drills?

Check out our drills page to see the drills top D1 Programs are using! https://www.shootaway.com/drills/

Are There Other Gun Basketball Shooting Machines?

There is only one Gun on the market! Click the link to see how we compare and surpass other shooting machines on the market. https://shootaway.com/compare/

Which Basketball Shooting Machine is for home use?

All of our machines are great for home use, call us at 800-294-4654 to see how you can utilize The Gun at home!

Is there any routine maintenance I need to worry about with my Gun?
  • Keep dry: moisture can cause numerous problems.
  • Keep clean
    1. Unplug the machine
    2. Remove sides
    3. Wipe down with a dry cloth
  • Check rubber stoppers for damage: Damaged or missing rubber stoppers can lead to loud noise and broken parts.
  • Lubricate the threaded rod on the crank
My Gun is not turning on?
  1. With the Gun plugged in and turned on, press the manual throw button.
    • Does NOT work
      • Double check that the extension cord and outlet are good.
      • If power is present
        • Press the red reset button on the Big Blue throwing motor and the try manual throw button again.
        • Check the position of the throwing arm: Down flat, Up, half-way up.
        • Call customer service 800-294-4654
    • Does work but no lights on the Gun Call customer service 800-294-4654 from the machine.
Where is my serial number?
  • Back of machine under instructions panel on a silver sticker
  • Check under the Blue throw motor written in black marker
How do I set up my Gun?
  • Refer to instruction panel on the back of the Gun.
  • View set-up video.
My Gun is on but not throwing?
  1. Make sure you are using regular orange basketballs.
  2. Clean Photo Eye

Still not throwing call Customer service.

My Gun is not counting made shots accurately?
  1. Make sure the wand is hanging on the right side of the rim (facing the rim from the FT line).
  2. Make minor adjustments to sensitivity screw.
    • I have a Photo-Eye Wand – Watch for the light while shooting.
      • Light doesn’t come on with makes – minor adjustment clockwise
      • Light stays on between shots – minor adjustment counter-clockwise
    • I have an Ultra-Sonic Wand
      • Not counting enough makes – minor adjustment clockwise
      • Counting too many makes – minor adjustment counter-clockwise
How many balls should I use in my Gun?
  • You should use 3-4 balls in your Gun at any given time.
What is the warranty on my Gun?
  • 6000 Model Gun Warranty
  • 8000 Model Gun Warranty
  • 10K Model Gun Warranty
  • 12K Model Gun Warranty
Where can I order replacement parts for my Gun?
  • Call 800-294-4654 to speak with a support technician about ordering parts for your Gun.
My 12K Gun will not connect to Wi-Fi?
  1. Does your Wi-Fi require a username and password?
    • If so, follow the “For Password Networks” section on the Wi-fi Setup Guide.
  2. Are you trying to connect to a Enterprise Network?
    • If so, follow the “For Enterprise Networks” section on the Wi-Fi Set up Guide.
  3. If issues persist, please refer to the Troubleshooting Section at the bottom of the Wi-Fi Setup Guide.
I can't log in to my 12K Gun?
  1. Make sure you are using the correct email that you set up your account with.
  2. Make sure you are using the correct password you set up your account with.
  3. Make sure the machine is connected to Wi-Fi.
  4. If you have forgotten your password, please go gun.shootaway.com and click “Forgot your password?” and follow the prompts.
  5. If you have forgotten your username. Call us at 800-294-4654.

Contact Us

(800) 294-4654

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